Ford

2150 W. Ogden Ave
Directions Downers Grove, IL 60515

  • Sales: (866) 496-6602
  • Service: (844) 327-8607
  • Parts: (866) 414-5586

History of Packey Webb Ford

 
 

Packey Webb Ford was founded back in 1962 by Patrick Martin "Packey" Webb in Wheaton-Glen Ellyn. As the success of the dealership grew, Webb Ford in Highland, IN opened in 1971 and 10 years later Pat Webb's Glen Ellyn Dodge opened.

In the early 1980's Packey decided that he needed something to set the dealerships apart from the rest if they were going to make it through the bad recession and high inflation and interest rates. He came up with the idea to advertise his family-owned dealerships as "Home of the Webb Boys!" along with the Webb Family Promise which was part of the original jingle. He pledged the dealership's commitment to his customers and how they would get better value and better service at Packey Webb Ford in Wheaton.


In September 2007, Packey Webb Ford made the move from Wheaton to Downers Grove, IL and took over the old Joe Madden Ford building from AutoNation. The move was a big decision but the Webb Boys knew it was the right decision for their growing business.


In 2012 we celebrated our 50th Anniversary and the Webb brothers redefined the Webb Family Promise and what it meant to employees and customers. He distributed wallet cards to every employee with the details. The Webb Family Promise means that every employee is to provide EVERY customer with an exceptional experience EVERY time they interact with the dealership. For our customers it means an exceptional experience when they purchase a vehicle, service their vehicle or buy a part is our number one goal. During this meeting, the Webbs introduced a dealership mission statement that read: ONE MISSION/ONE PROMISE/ONE GOAL/ONE TEAM/ ONE PACKEY WEBB FORD.

Now we are building a new dealership to better serve our customers just a short drive from our current location. Expected November 2017, we will be fully functioning in our state-of-the-art building. To see the progress of our new location and stay up-to-date on the progress, check out our construction page.


 
 
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