The Packey Webb Story


It all started with Patrick "Packey" Webb, who realized his passion and opened Packey Webb Ford in the Glen Ellyn and Wheaton area in 1962. At the time, the two towns were well-established and promising. The Western suburbs were growing quickly.

It was a great opportunity for Packey, his family and the many employees who came to work for the new dealership. The car industry was much different back in the 60s, but Packey knew that loyal and motivated employees would treat customers with care and respect. Packey preacked the importance of repeat and referral business to his sales and service staffs - just like we do today.

The 70s and 80s brought new challenges to the car industry, and when Ford and the economy both began struggling as a result, Packey knew that if his dealership was to survive, he needed to set it apart from the competition: it was then that he came up with the idea for the Webb Boys jingle and the Webb Family Promise. The Webb Family promise wasn't just a great advertising slogan, it was a dealership commitment to our customers that they would get better value and better service at Packey Webb Ford.

As years passed, the area grew older. Packey left us, but before he did he taught his children about the car industry so that his legacy and business might continue on.



 

 

 

 


The start of the new millennium brought a large number of underperforming Ford dealership locations - and with that realization, Ford Motor Company asked that we relocate to Joe Madden Ford's location in Downer's Grove. 

The decision to move from Wheaton was a very difficult one, but Ford knew that our quality management and staff would truly improve this location, and we recognized it as a strong area of opportunity and growth. 

The move doubled our potential customer database, but the old building was small and outdated. We knew we had to make changes, but because we didn't own the building but were leasing it instead, we couldn't upgrade in a cost-effective way.

However, the meltdown in the economy in 2008 aided our negotiations to purchase the building and land. Plans for a complete makeover began, and in 2010 our new building was complete.

We loved our home, but as business continued to grow, we realized that, in order to better serve our customers, we needed a larger facility. In 2016, elaborate plans for our new home were mapped out and construction of that larger facility began. We watched the construction as it took place, and grew very excited about our new, improved building and all of the things we could do with the added space.

 
Our new building was completed in late October of 2017, and provided us with 50% more lot space for new and used vehicles, as well as over 60% more space to service our customers' vehicles. It was even better than anything we could have imagined, and is now the most advanced Ford facility in the area! 

We often look back at the legacy that Patrick "Packey" Webb left for us, and are filled with gratitude, to have been able to grow and thrive in such a wonderful community. We are honored to be able to serve the Downers Grove area, and our new home on Ogden Avenue is one that we are proud to call our own.

If you haven't (or even if you have!) before, please come and be our guest, and see for yourself what a difference it can make, to work with our family. No matter your vehicle needs, we invite you to let our family serve yours!



AdChoices
;